Delivery & Tracking

Shipping and Delivery

• Why do I need Route (Package Insurance from loss, damage or theft)?
• Do you ship to [my country]?
• Where do you ship from?
• Can I request that the postman leave the parcel on my front porch or that it skip the signature requirement?
• How much is shipping?
• How long does shipping take?

Tracking

• I haven't received a tracking number yet
• How do I track my order?
• Why is my order separated into multiple packages?
• Why doesn't my tracking number work?