When will I receive my refund? Amaya March 08, 2017 11:00 Follow Refunds generally take 10 to 14 working days to be requested, approved and processed by our bank. Related articles I haven't received a response from Customer Service yet! Can I cancel an order? Can I return my order? Why doesn't my tracking number work? What does my tracking status mean? Comments 0 comments Article is closed for comments.